Wedding planning is not a brain surgery, it is not rocket science, it is a project with none negotiable deadline. Managing timeline and sticking to deadlines is vital. Here are a few things you need to get your client to understand from the very beginning:
1. Their wedding is not the only wedding happening that day and delaying decisions, missing payment deadlines may mean that the clients might not get what they want
2. Submitting vital information on the due date is important to avoid disappointment
3. There are certain decision you as a planner cannot make without the couple and you need their commitment and respect to be able to do your job properly
Once you have created a timeline with your client try to stick to it as much as possible. Not only will you feel on top of the planning process but you will avoid unnecessary stress or even inferior quality product or service on the day of the wedding. Yes being flexible is important, but if you are not firm with your client you might loose control of the event and put the quality of the event into risk zone.
As an established wedding planner I have built invaluable relationships over the years and calling in favours at the last moment is a possibility with my suppliers but it does mean putting my trusted network of suppliers under pressure. As a wedding planning, I need to assess whether or not it is worth it. The client will get married and will get on with their lives but I have to work together with the suppliers in the future and abusing them is simply not an option. Plus calling in favours at the last moment doesn’t make a wedding planner look good.
Having gone through this experience before, I now have penalty charges for late submissions, rush fees and charge interest rate on the delayed payments. It is always important to have an open channel of communication with the client to understand why the delays may be happening. If you understand the situation, you can make appropriate plans.
“The essence of self-discipline is to do the important thing rather than the urgent thing.” – Barry Werner